🙋♂️🙋♀️ B2B Device Introduction & Summary
The B2B Device is a link between the government and Woodlands CCS (Child Care Subsidy); in summary, it's a registration that expires every 6 Months unless it's renewed before expiring. Once expired all CCS (Child Care Subsidy) will halt and only be paid once renewed. The renewal process is completed individually for every Woodlands Campus.
⛔ WARNING:
At no stage do we want the B2B device to expire for a Woodlands Campus. This will have long-term effects on families and cause a huge amount of manual work, which must be amended and resolved over months. It's catastrophic, and the Campus leadership is accountable for amending accounts if this does occur. I'm sharing here a guide to make sure this doesn't happen.
🔊 Notification Of Expiry B2B Device
A notification will be sent via email to the Woodlands Campus Email address, below is an example of the communication.
This message is from Services Australia. This is an automated email. Please don't reply.
The B2B Device WoodlandsRoxburghPark associated with the organisation Woodlands Greenvale PTY. LTD. RA number 3476610798 in Provider Digital Access (PRODA), is due to expire on 02/06/2021.
To avoid disruption to your PRODA business transactions when using this device, you'll need to extend the date of expiry before it expires.
To extend the expiry date on this device:
- log in to your PRODA account
- select Organisations
- select the name of the organisation
- select B2B Devices
- select the device name
- select Extend expiry date
- select Yes
Help and more information
If you need help with PRODA or have received this email in error, please call us on 1800 700 199 and select option 1. Call costs from your landline from anywhere in Australia to an 1800 number are free.
For more information about PRODA, please go to servicesaustralia.gov.au/proda
(Another Example - Zendesk Ticket: https://woodlandelc.zendesk.com/agent/tickets/16028)
📄 Renewing the B2B Device Guide
To extend the expiry date on this device:
Login Details can be found on the Woodlands Passwords on Airtable Under Proda > Use Hamish Rotstein (Provider Login)
1) log in to your PRODA account - https://proda.humanservices.gov.au/prodalogin/pages/public/timeout.jsf
2) Select Organisations
3) Select the name of the Organisation
4) Select B2B Devices > Select the Device Name (Example: WoodlandsRoxburghPark)
5) Select Extend Expiry Date
6) Select Yes