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      Accepting The Government Enrolment / Complying Written Arrangement (CWA)

      Accepting The Government Enrolment / Complying Written Arrangement (CWA)

      This article is to help guide Woodland families with accepting the Complying Written Arrangement (CWA) and Government Enrolment for Child Care Subsidy. This task must be completed by the account holder of Centrelink, and this person must be the nominated account holder at Woodlands. 

      There are two ways to confirm and agree to Complying Written Arrangement (CWA) and Government Enrolment which is either on a phone or laptop/computer. Please ensure the first step is completed within Home Xplor as the second step is required to be completed in Mygov or the Centrelink App. 

      Important Information Woodlands would like to make you aware of
      Consequences can occur if no action is taken by the parent which can include the following and depending on specific circumstances can not be amended which can result in full fees being applied: 
      • Childcare Subsidy (CCS) cant be applied to the account based on the fact the Government enrollment was accepted late. 
      • Childcare Subsidy (CCS) can be locked for previous weeks and not be applied to the account, especially at the end of the financial year. 
      • Accounts may be Direct Debited the full amount 
      • We advise not to Dispute the Government Enrolment at any stage as this will impact the family financially, please speak with the Campus manager if you have any concerns.  

       

      1st Step - Approving The CWA Complying Written Arrangement: 

      There are two ways a CWA can be signed.

      Option 1: via the Xplor Home App

       
      Step 1: Open up the Home App. Click "Account" then "Finance"
      Screenshot_20200227-165805_Xplor_Home.jpg
       
      Step 2: Click on "View CWA Agreement". If you do not see this button, please reach out to your administrator. If you have multiple centres, you may need to google between centres in the Home App. See this guide for more details. 
      Screenshot_20200227-165031_Xplor_Home.png
       
      Step 3: The CWA should appear. Click "I Agree". If you dispute the session days or fees, please reach out to your administrator. 
      Screenshot_20200227-165118_Xplor_Home.jpg

       

      Option 2: via the Xplor Home Web (home.myxplor.com)

      Step 1: Log in to https://home.myxplor.com/ using the Primary Carer's account. If you do not know who the primary carer is, please ask your centre admin. Select the name of your child from the dashboard. Screen_Shot_2020-07-09_at_3.18.45_pm.png
       
      Step 2: Select CWAs on the child's profile.Screen_Shot_2020-07-09_at_3.19.20_pm.png
       
      Step 3: Check through the bookings and the fees. If correct, scroll to the bottom of the page and click
      'Accept'.
      Screen_Shot_2019-10-16_at_3.59.18_PM.png
       
      Troubleshooting No CWA
      • Ensure you are using a computer to log in to https://home.myxplor.com/
      • Check you are using Google Chrome as a web browser.
      • Confirm you are the 'Primary Carer' with Centrelink and Woodlands both must be the same person.
      • Please check the internet is working on the device by turning the connection off & on again, then logging out and back in again.
      • If you cannot resolve this issue using these suggestions, please contact Woodlands  

       

      2nd Step - Accepting The Government Enrolment Complying Written Arrangement (CWA) Centrelink / Mygov Portal: 

      To get started log into your Centrelink online account, sign in to myGov and access your account.
       
      Step 1: Select MENU From your homepage.
      Step 2: Select My Family,  followed by Child Care, and Enrolments.
       

      Step 3: On the Child Care Subsidy Enrolments page, you can view your child’s enrolment details. Under Enrolment status, you can see if you've confirmed the details or not. If the status is Pending Confirmation you must confirm the details. Select view details to do this.
       
       
      Step 4: This will take you to a new page. Check the information on this page carefully. If your child’s enrolment details are correct, select Yes. If they're wrong, select No. Once you’ve done this, select Next.
       
       
      Step 5: Make sure all the information is correct. If you understand and agree with the declaration,
      select I accept this declaration, then Submit.

      Once Submitted 

      Once the above steps have been completed we encourage you to contact the Woodlands Campus which will allow our team to doubler check the connection has been finalized. Please click here to view Woodlands Campus contact details - https://woodlandelc.com/woodlands-contact-us/