National Quality Standard (NQS) - Quality Area 2: Children's health and safety
About This Policy
The unexpected death of an educator at a Service is a traumatic event and the impact on Educators, children and families can cause emotional turmoil, which can overwhelm usual coping skills. A policy providing comprehensive procedures and principles is therefore crucial to ensure a coordinated response and notification to the regulatory authorities.
Due to the suddenness of such an event, well-trained and experienced staff can experience strong emotions and traumatic stress responses as a result of the event. The role of our Service is to help restore a sense of safety for children, Educators, and families as soon as possible following a traumatic event.
National Quality Standard (NQS)
Quality Area 2: Childrenβs Health and Safety
- 2.2.2 Incident and emergency management - Plans to effectively manage incidents and emergencies are developed in consultation with relevant authorities, practiced, and implemented.
Education and Care Services National Regulations
- Regulation 35 Notice of change to Nominated Supervisor
- Regulation 85 Incident, injury, trauma and illness policies and procedures
- π Click Here To Learn More About the National Regulations
Related Policies
- Emergency Service Contact Policy
- Emergency Management and Evacuation Policy
- Incident, Injury, Trauma and Illness Policy
- Medical Conditions Policy
Purpose The Nominated Supervisor will ensure that immediate and appropriate action is taken to notify relevant authorities in the event of the death of an educator at the Service and take steps to ensure the safety and wellbeing of children and other staff members who may be affected by the death. |
Scope This policy applies to children, families, staff, management, and visitors of the Service. |
Implementation
Where an educator or staff member requires urgent medical attention while at the service:
- the Nominated Supervisor will immediately call an ambulance on 000
- a first-aid trained educator will immediately commence appropriate first aid which may include CPR. The educator will be guided by advice from ambulance personnel once contact with emergency services has been made
- the Nominated Supervisor will call the educator or staff memberβs next of kin and advise to which hospital or medical facility the ambulance is heading.
In the tragic event the educator or staff member passes away at the service or as a result of an incident at the service, the Nominated Supervisor will:
- call triple 000 for advice if this has not already occurred (and the death occurs at the service)
- notify the local police station of the death and follow any advice given to notify the WHS Regulator by telephone immediately they become aware of the death and then complete and submit a written report of the incident on the approved form. A report of a work-related injury or illness must also be recorded in the Register of Injuries, which must be kept at every workplace.
- ensure the site where the death occurred is left undisturbed as much as possible until an inspector arrives or as directed by WorkSafe
- keep records of the incident for the timeframe stipulated by WorkSafe. (Note we advise keeping records for 7 years for ECEC Regulatory purposes).
- notify the ECEC Regulatory Authority within 24 hours of the death through the online NQA ITS
- if the Nominated Supervisor has passed away, advise the regulatory authority in writing about the new Nominated Supervisor within 14 days of the death through the online NQA ITS
- provide all reasonable assistance to the family of the deceased educator or staff member.
To ensure the safety and wellbeing of children and educators/ staff members at the service, the Nominated Supervisor will:
- implement service emergency procedures (eg service lockdown) if there is a risk of harm to children or educators/staff members
- offer counseling/ support services for children, families, and staff if any are traumatized by the death. The authorization will be obtained from parents before children receive any support services
- take steps to ensure children continue to be adequately supervised eg calling in relief staff to maintain ratios or were necessary requiring families to collect children
- allow employees to attend the deceased personβs funeral if they wish and consider the necessity and practicality of closing the service on the day of the funeral.
Sources
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π Policy Reviewed/Modification Dates | βοΈ Modifications & Updates |
November 2019 |
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December 2024 |
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Feedback & Collaboration
- At Woodlands, we are committed to continuous improvement and ensuring that our policies and procedures reflect the needs and expectations of everyone we serve. We highly encourage all forms of feedback, whether positive or constructive, to help us refine and enhance our practices.
- π Click Here To Access The Woodlands Policies & Procedure Feedback & Collaboration Form