📕Orientation of Families Policy (QA6) (video needed)

National Quality Standard (NQS) - Quality Area 6: Collaborative partnerships with families and communities

Implementation 

Orientation is an important process for children, families and educators to gain vital information about the individual child’s needs and interests. To enable children to feel safe and secure, and to set the foundations for a trusting partnership, we feel that it is necessary for the family to attend an 1-2 orientation visits. Orientations helps to support the child and their family to adjust to a new setting and helps to make the transition from home to Woodlands a positive experience. 

In collaboration with families during orientation at Woodlands we will:

- Review the online enrolment form information.
- Complete our 'parent partnership form' which outlines your child's individual educational and developmental goals.
- Set up each parent/guardian on our parent app (Xplor Home) on your mobile device which includes an explanation of each feature of the app.
- Set up direct debit details on the Xplor Home app.
- Share door pin access.
- Show parent/guardian how to sign in/out.
- Discuss any specific questions you may have.

Management will ensure:

• The orientation process is well organised, flexible and informative. 
• Our 'parent partnership form' is completed for each child orientating.
• The child and family visit Woodlands and familiarise themselves with the environment. The child may participate in the activities and experiences if they feel comfortable. 
• The family and child/children are introduced to the educators in the room.
• To create a welcoming environment and interact positively with the child and family.    
• The child and family are respected at all times, acknowledging the individuality of each parenting style.
• Families are reassured if the child is distressed over a long period of time, the educators will contact them. 
• Support agencies are contacted for children with additional needs. 
• Families know how to provide feedback. 

Educators will:

• Provide a warm welcome to children and families upon arrival.
• Discuss with families the best transition process for the child. 
• Encourage families to say good-bye to the child when dropping off. 
• Phone families if the child remains distressed .
• Encourage families to stay as long as they need to in order to reassure their child.
• Ensure to check each child's playground profile to read the child's routine and relevant information.
• Create a welcoming and inviting environment. 

During the orientation of the Service, families will be: 

In collaboration with families during orientation at Woodlands we will:

- Review the online enrolment form information.
- Complete our 'parent partnership form' which outlines your child's individual educational and developmental goals.
- Set up each parent/guardian on our parent app (Xplor Home) on your mobile device which includes an explanation of each feature of the app.
- Set up direct debit details on the Xplor Home app.
- Share door pin access.
- Show parent/guardian how to sign in/out.
- Discuss any specific questions you may have.

Room Transition

• Children will only be transitioned when they are ready in all aspects of their development and in accordance with their age.
• Room transitions will occur once there is a vacant position for the child. 
• Management will consult with families when a child is transitioning to the next room, discussing their expectations and requirement to ensure the child settles into their new environment. 
• Management and educators aim to ensure the transition between rooms is positive and smooth, communicating with families about how the transition is progressing.